Ordering is easy as pie, we take paypal at pappy@pappyscalls.com or we accept Money Orders ( Jack Lewis) P. O. Box 187, Lilbourn, Missouri, 63862 ..... and then there is good old hard cash. Call us for any other information 1-573-688-2306 or email me at pappy@pappyscalls.com or paw.paw.jack@sbcglobal.net Orders are packed and sent out 2 -4 days after they have been paid for. We use Priority mail shipping is figured into the order automatically at the check out. We accept returns for refunding of purchase price or for exchange. This is a lifetime waranty, if the item breaks due to my craftmanship, I will refund or exchange upon receipt of item. If you are not satisfied with the item, contact me and we will work something out. Insurance is your call, as not everyone would want to add it to their payment, if you desire insurance please let me know prior to your checkout, email me to confirm, I will then add it to your payment checkout myself, thanks, Jack Pappy Lewis